Returns & Exchanges

At Quia Korean Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused skincare products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure the products are in their original, unopened packaging and securely pack them in a sturdy box to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.